Privacy Policy

Last updated: January 2026

Overview

PlotDetect Pty Ltd ("we", "us", "our") operates PlotDetect. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

Information We Collect

Account information: When you register, we collect your name, email address, and company name (if provided).

Usage data: We collect information about how you use PlotDetect, including search queries, pages viewed, and features used. This helps us improve our services.

Technical data: We collect device type, browser type, IP address, and similar technical information for security and analytics purposes.

Payment information: If you subscribe to paid services, payment is processed by Stripe. We do not store your credit card details.

How We Use Your Information

  • To provide and maintain PlotDetect services
  • To communicate with you about your account and service updates
  • To improve our products based on usage patterns
  • To respond to support requests
  • To comply with legal obligations

Property Data

PlotDetect displays publicly available property data from NSW government sources. This data includes property addresses, zoning information, development applications, and planning controls. We do not collect or store information about property ownership or personal financial details of property owners.

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Hosting (Vercel), analytics (Vercel Analytics), payment processing (Stripe)
  • Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit (HTTPS), secure authentication, and access controls.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

Cookies

We use essential cookies for authentication and session management. We use analytics cookies (Vercel Analytics) to understand how visitors use our site. You can disable non-essential cookies in your browser settings.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Complain to the Office of the Australian Information Commissioner

International Transfers

Our services may use infrastructure located outside Australia (including the United States). By using PlotDetect, you consent to the transfer of your information to these locations, which may have different data protection laws.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or website notice.

Contact

Questions about this privacy policy? Contact our privacy officer at privacy@plotdetect.com.au

PlotDetect Pty Ltd
Sydney, NSW, Australia